Kafka and ServiceNow Integration
Powerful performance with an easy integration, powered by Telegraf, the open source data connector built by InfluxData.
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Table of Contents
Powerful Performance, Limitless Scale
Collect, organize, and act on massive volumes of high-velocity data. Any data is more valuable when you think of it as time series data. with InfluxDB, the #1 time series platform built to scale with Telegraf.
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Input and output integration overview
<p>This plugin allows you to gather metrics from Kafka topics in real-time, enhancing data monitoring and collection capabilities within your Telegraf setup.</p>
<p>This output plugin streams metrics from Telegraf directly to a ServiceNow MID Server via HTTP, leveraging the <code>nowmetric</code> serializer for efficient integration with ServiceNow’s Operational Intelligence and Event Management.</p>
Integration details
Kafka
<p>The Kafka Telegraf plugin is designed to read data from Kafka topics and create metrics using supported input data formats. As a service input plugin, it listens continuously for incoming metrics and events, differing from standard input plugins that operate at fixed intervals. This particular plugin can utilize features from various Kafka versions and is capable of consuming messages from specified topics, applying configurations such as security credentials using SASL, and managing message processing with options for message offsets and consumer groups. The flexibility of this plugin allows it to handle a wide array of message formats and use cases, making it a valuable asset for applications relying on Kafka for data ingestion.</p>
ServiceNow
<p>Telegraf can be used to send metric data directly to a ServiceNow MID Server REST endpoint. Metrics are formatted either using ServiceNow’s Operational Intelligence (OI) format or JSONv2 format, enabling seamless integration with ServiceNow’s Event Management and Operational Intelligence platforms. The serializer batches metrics efficiently, reducing network overhead by minimizing the number of HTTP POST requests. This integration allows users to quickly leverage metrics in ServiceNow for enhanced observability, proactive incident management, and performance monitoring, with ServiceNow’s operational intelligence capabilities.</p>
Configuration
Kafka
ServiceNow
Input and output integration examples
Kafka
<ol> <li> <p><strong>Real-Time Data Processing</strong>: Use the Kafka plugin to feed live data from a Kafka topic into a monitoring system. This can be particularly useful for applications that require instant feedback on performance metrics or user activity, allowing businesses to react more swiftly to changing conditions in their environments.</p> </li> <li> <p><strong>Dynamic Metrics Collection</strong>: Leverage this plugin to dynamically adjust the metrics being captured based on events occurring within Kafka. For instance, by integrating with other services, users can have the plugin reconfigure itself on-the-fly, ensuring relevant metrics are always collected according to the needs of the business or application.</p> </li> <li> <p><strong>Centralized Logging and Monitoring</strong>: Implement a centralized logging system using the Kafka Consumer Plugin to aggregate logs from multiple services into a unified monitoring dashboard. This setup can help identify issues across different services and improve overall system observability and troubleshooting capabilities.</p> </li> <li> <p><strong>Anomaly Detection System</strong>: Combine Kafka with machine learning algorithms for real-time anomaly detection. By constantly analyzing streaming data, this setup can automatically identify unusual patterns, triggering alerts and mitigating potential issues more effectively.</p> </li> </ol>
ServiceNow
<ol> <li> <p><strong>Proactive Incident Management</strong>: Utilize the Telegraf and ServiceNow integration to stream infrastructure and application metrics in real-time to ServiceNow Event Management. Automatically trigger incidents or remediation workflows based on thresholds, significantly reducing incident detection and response times.</p> </li> <li> <p><strong>End-to-End Application Monitoring</strong>: Deploy Telegraf agents across multiple layers of an application stack, sending performance metrics directly into ServiceNow. Leveraging ServiceNow’s Operational Intelligence, teams can correlate metrics across components, quickly identifying performance bottlenecks.</p> </li> <li> <p><strong>Dynamic CI Performance Tracking</strong>: Integrate Telegraf metrics with ServiceNow’s CMDB by using this plugin to push performance data, allowing automatic updates of Configuration Item (CI) health states based on live metrics. This ensures an accurate and current state of infrastructure health in ServiceNow.</p> </li> <li> <p><strong>Cloud Resource Optimization</strong>: Collect metrics from hybrid and multi-cloud infrastructures using Telegraf, streaming directly to ServiceNow. Leverage these metrics for real-time analytics, predictive capacity planning, and resource optimization, enabling proactive management and reduced operational costs.</p> </li> </ol>
Feedback
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Powerful Performance, Limitless Scale
Collect, organize, and act on massive volumes of high-velocity data. Any data is more valuable when you think of it as time series data. with InfluxDB, the #1 time series platform built to scale with Telegraf.
See Ways to Get Started
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